“Super clean establishment. Employees are extremely well-mannered and knowledgeable. Got way more than what I expected in both customer service and the work done on the car, for not nearly as much as I thought I would have to pay.They even detailed my car! Super pleased. Definitely coming back. (That is, if something bad happens.)”
“I had my first car accident recently. I found this place as being called one of the best in Bellingham, I called in and was quickly instructed on the next steps of the process of fixing my car. The guys from Bellingham automotive dedicated a lot of time to determine the damage and to provide me with the best possible solution for me!”
“I had my first car accident recently. I found this place as being called one of the best in Bellingham, I called in and was quickly instructed on the next steps of the process of fixing my car. The guys from Bellingham automotive dedicated a lot of time to determine the damage and to provide me with the best possible solution for me! Will definitely go there again if I need reliable car repair!”
“Bellingham Automotive provides the best automotive service I've ever experienced. They've got a courteous and caring culture that hits or surpasses (as Brandon said) Nordstrom service levels. Here's a story to back it. We brought our 2004 van in for a mystery Check Engine condition. What started as 'replace O2 sensors' began to spiral into replacement brake computer, then adaptive cruise control. Their service team stepped in and said "Do you mind if we get a second opinion?" They took the van to a different OEM dealer, who researched and re-thought. Ultimately, Bellingham Automotive's approach to service SAVED us thousands of dollars. They didn't have to do that. It's easy to pass the buck and blame the OEM. They didn't. They put their customer first. (They even bent over backwards to get the van back to us before the weekend.) Like my other favorite service business in Bellingham (Discount Tire) - these guys have earned our business for decades to come. I don't shop tires, and I won't shop auto service. I'm happy to pay for fantastic service from a company that clearly cares a bunch about their customers and employees, and does a terrific job at their profession. Can't recommend them highly enough. Do yourself a favor - when your car needs service, take it to Bellingham Auto.”
“Bellingham Automotive has done a great job on my cars for years. They are conscientious about doing the job right the first time. They use quality parts and work hard to be clear about your options and your costs. One of the best independent shops in the area.”
“Extremely honest owner and workers. Many of the mechanics have been there for years. Low turnover means the owner is treating his workers right. I price compared Bham automotive with the local dealer and it was cheaper. When the service writers recommended work, it didn't feel pushy, just a recommendations. I would recommend this shop to anyone.”
- Doug S.
Best place to take your car for any problems, period!
“They have amazing customer service!!! They will drive you to work while you're car is being fixed (even for an oil change) and come pick you back up so you're never really inconvenienced! I was originally introduced to this place from a friend who typically fixes his own cars but would go here if he was unable to do so. That fact right there sold me! Always great, they explain what's going on and I've never once felt taken advantage of!”
- Jenny R.
Their style and level of service is a model that any service business
“Bellingham Automotive is the kind of Nordstrom-level-of-service business my wife and I have come to rely on now that we have two young kids, and both our time and the trustworthiness of our vehicles is of paramount importance. From the free loaner vehicles they've always had for us while ours are in the shop, to the as-much-detail-as-we-want explanations of what they've found or what they're recommending, to the money-saving pre-purchase inspections they've done on pre-owned cars before we've bought, to the clean and classy atmosphere of their lobby, shop and grounds, and well beyond. I freaking LOVE this business, and their style and level of service is a model that any service business would do well to study and copy. Could not recommend this business highly enough.”
“My husband and I have been going to Bellingham Automotive for years and wouldn't go anywhere else. They have a comfortable lobby if you want to wait and a shuttle to work and back if you need it. They always alert me when it looks like I might need something down the road but they never push me to get it done now. One time I had my winter tires in the back that I was going to get put on. They called Discount Tire to find out there was an hours long wait (snow was coming). Bellingham Automotive put them on for me at no charge so I wouldn't have that long wait. Great customer service.”
“Usually breaking down a couple hours from home would be an unpleasant experience. Recently I had a great day and broke down just off of I-5 (a good thing in and of itself) in Bellingham. Had the whole fam-damily with me, dog included. It wasn't snowing (2nd good thing). Asked someone in the business we were disabled in for a recommendation and several people said Bellingham Automotive at once (it was an auto parts store- a good place I figure to get a good rec.). One call to Bellingham Automotive and one to AAA for a tow and whaboom we are driving home in a rental car in less than an hour. I had the most prompt, curtious attention I have ever had for my car. I'm old enough to have had a broad field of experience here. This is the Nordstroms of repair places without the Nordstroms price. Derreck saved the day for us, he had contacted the rental place before hubby got there in the tow truck, had a van ready to drive him to the rental place and had someone looking the dead car over before we left the shop. Called back directly with info and prices. Helped us weigh through big life and death car decisions. Picked me at the airport the day I returned the rental, explained everything again to me, as he had to my husband on the phone, bought me a starbucks card cuz I had had to wait at the airport a little while for them, let me drive the radio in the van that collected me and were ALWAYS nice. I had the good fortune to have broken down in Bellingham, it was a great experience!”
“Bellingham Automotive is an amazing shop. Their customer service is outstanding and never once have I felt like I was being "talked down to" because I'm a woman. Their waiting room is fantastic - complete with an espresso machine and free soda in a mini-fridge. I've taken both my cars to them in the few years that we've lived in Bellingham and they've always been great. Only one time have a had a minor problem and when I brought it to their attention they immediately got my car in and fixed the problem with no charge to me. I was EXTREMELY impressed with the way they handled the problem and for that I will continue to use them and recommend them to anyone I know. I was also impressed by their environmental awareness.”
“I've taken two cars to Bellingham Automotive for various repairs: a 1991 Honda Civic and a 1990 Geo Prizm. They did a great job every time and were very helpful. Not the cheapest place in town, I'll wager, but the service makes up for it. Once I got in over my head changing a valve cover gasket. I was trying to do as much of the work myself as possible. The plastic spark plug "sleeves" were stuck in the valve cover and I lacked the right tools to remove them. There I was with the valve cover off and no way to proceed other than to have the car towed to a real mechanic. I took a chance and called Bellingham Automotive and told them I wanted to bring the car in for the remainder of the repairs...but it wouldn't run without a valve cover. They let my wife bring the part in (I was at work) and removed the spark plug sleeves and even cleaned up the cover for no charge. You can bet I took the car straight to them when I got the cover back on!”